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Saturday
February 25, 2017
1 Year Closed : 2.39 %
3 Year Closed : 2.34 %
5 Year Closed : 2.59 %
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People are Talking

"Being a first time home buyer, whole process was very new to me. Having Heidi handle my mortgage was the best thing I could have done. Heidi never failed to provide timely and accurate support throughout an entire process, ultimately secured the best possible mortgage for me. She is extremely professional and trustworthy. I am definitely going to seek her service again for my future mortgage needs. Heidi, thank you so much for your superb service. "
TT
Vancouver
"We are very pleased to meet Heidi who brought a humble attitude ready to listen well to what we wanted for our mortgage plan and to answer well to all our questions. She was organized for the meeting and followed through with service in the days following. Since I am a Japanese, it was great to have her explains the details in Japanese as well as in English."
TK
Burnaby
"My schedule from the application to conveyance was so tight; however, Heidi handled my case very efficiently with professional manner. Without her advices and services, I could not purchase this my first home. "
A.T
North Vancouver
"As a longtime investor in real estate I have worked with many professionals in all fields of real estate. I sincerely believe that Heidi is amongst the best I have ever dealt with at any level. Many mortgage brokers can secure you a good rate. However, very few are like Heidi with her superb customer service and knowledge of non cookie cutter mortgages. She answered all our questions and emails in a timely manner. Even on weekends and when she was away, Heidi seemed to answer questions near instantly. Heidi Hamano's service should be considered the benchmark of what an excellent mortgage broker should be. Not only do I fully recommend her without hesitation, I will also use her for all my future real estate deals. Thank you Heidi for helping my wife and I purchase our dream home. Regards "
Kris K
Vancouver
"Heidi took care of every aspect of our mortgage. I can not thank her enough. She is truly the best Mortgage Specialist. "
Motoko Oki
Langley
"Heidi has been superb. Her service, dealing with two mortgages for us, has been exemplary. We would recommend her highly. "
P.M & G.M
West Vancouver
"I appreciate your highly customer oriented service and attention to details. I would definitely come back to you for any future mortgage needs. "
Arata Hatanaka
North Vancouver
"My wife and I recently bought our new home with the assistance of Heidi. We really appreciated her clear explanations, and her taking the time to make sure we understood everything involved in the process. Heidi was always available and quick to respond to any questions we had. Thank you Heidi! "
H.M
Richmond
"Heidi was excellent in providing me with everything I needed to get my new mortgage for my new townhouse. She made it convenient for me, and always came to me. She really did an amazing job with my new purchase. "
Sabrina
Port Moody
"Dear Heidi, we send our sincere appreciation again for your wonderful service. In the fall of 2008 when the government was going to remove the zero down 40 year mortgage, we met you. At that time we tried to sell our one bedroom condo and move up to a bigger place. For anyone like us, who wanted to upgrade and didnft have enough for down payment, this was the last chance. The buy and sell didnft happen, but you supported us greatly by assisting us with the remortgage. Heidi kept in mind our plan that we wanted to switch from our previous fixed mortgage to a new variable mortgage and she prepared a backup plan for us. That was our first encounter with Heidi. In the winter of 2010, you made it possible for us to upgrade to our new detached house. When we found our dream home, it was difficult to find a buyer for our condo. You always took the time to educate and advised us so we changed our plan and decided to have two mortgages for our condo and our new house. Things are never set to stone, as In the last hour we had multiple good offers for our condo. Heidi collaborated with our realtor and Heidi acted immediately and found another mortgage that works best for us. You understood our goals, situation, and challenges. We were able to focus on searching for the perfect house without worrying about our loan. Thank you Heidi for offering us the best mortgage that our main banks couldnft do. From now on we can just go straight to you without any research. Your level of professionalism and sincerity is your strength and you always take away all the stress and worries. Thank you always Heidi. "
J & M & B, and Pooh from the sky.
New Westminster
"When, as a Notary Public, I meet with clients of Heidi regarding their purchase and/or mortgage legal documentation, each unfailingly sings her praises. They attest to her market experience, diligent research, attention to detail, and personal service. it is always our pleasure working with Heidi whose transactions come together seamlessly, undoubtedly due in part to her thoroughness but perhaps also because her clients are so well-prepared and happy. "
Carolynne Maguire (Maguire & Company)
Vancouver
"Dear Heidi, As a single mother of two, I thought owning an own place was next to impossible, but you made that dream possible. You not only gave me a right advice to eliminate my loan to qualify for maximize loan amount, but also guided me through every step of the way. Not to mention the great rate you were able to secure for me. Purchasing a real estate can be stressful; however, this experience will stay with me for the rest of my life. Thank you Heidi for making our dream comes true. "
S.M
Vancouver
"We got lucky in finding Heidi through my office colleague, we couldn't have asked for a better person to arrange all things so swiftly and professionally as she has done for us. Heidi certainly is a credit to Tthe Mortgage Group."
JM
Coquitlam
"Heidi was very efficient and quick to respond to all of my questions. Extremely reliable and customer service oriented. "
T.I
Vancouver
"Heidifs dedication and level of customer service is beyond what you could imagine. It probably comes from her background of being Japanese accustomed to treat each customer with attentions and care. I could not have asked anything better. "
YS
Richmond
"Heidi was very helpful in securing the best rate for our mortgage. As first time home buyers we could not have asked for anything else."
S. Chobotar
Burnaby
"Dear Heidi, Thank you so much for the outstanding service you continually provide for my clients. As a Realtor, I need a mortgage broker I can rely on to get my clients approved and put their minds at ease. You have delivered all this and more! I really appreciate your promptness, attention to detail, thoroughness, and incredible professionalism. I am able to confidently negotiate deals on behalf of my clients by stating "Heidi Hamano has pre-approved these buyers and she has never let me down." Of course, I have been impressed with the terrific rates you have been able to obtain and also with your ability to arrange financing for clients who had been turned down by banks. My clients always tell me how pleased they were with you and your services. I know a big part of that is your caring nature that allows people to be comfortable talking about their finances with you and asking questions when they don't understand. I look forward to sending you more clients as I know they will receive great rates, personal service, and great selection of mortgage products. With sincere appreciation, "
Tracey Clermont-Prudential Sterling Realty
Burnaby
"My husband and I used Heidifs service for a switch of our mortgage. Initially, we are going to sign a renewal with our current bank, but Heidi was able to secure a better rate with a different bank while providing an excellent service throughout. Her service did not end when we signed the paper with a new bank, but she kept a close follow up till the end, even negotiated a further rate reduction just right before a closing of our mortgage. We are extremely grateful for her dedication and customer service driven approach. Without any hesitation, we would recommend her to our friends and family members. "
Mr. S D & Ms. N T
Vancouver
"Heidi Hamano provided an excellent service and we are extremely satisfied what she was able to do with our mortgage. Without any hesitation, I would definitely recommend her to our friends who are in need for mortgages. "
Mike
Vancouver
"I found Heidi to be very professional and personable. She was very accommodating, helpful and knowledgeable. She answered all my questions and concerns. She responded very quickly to my e mails. Does she ever sleep?? Great Mortgage Specialist. She is on your side! "
Ms. D.D.
Pitt Meadows
"Your professionalism & dedication is so impressive that we are extremely grateful we have you as our mortgage specialist. You went above and beyond the service call. Thank you for your help in securing the best mortgage rate that suited us perfectly. You are highly recommended to our friends and family. "
Juliet Badua & Mila Asuncion
Vancouver
"I really enjoyed the experience with Heidi. She helped me through the whole process step-by -step. She promptly answered all questions I had. She found what I was looking for best to suite my need. I would definitely recommend her service to my friends, family and colleagues. "
Mr. Vel Vilaysane
Surrey
"Dear Heidi, I just moved into my new condo in early May and loving it. Being a mother with a busy working schedule, it was the best decision to have you securing my mortgage. You demonstrated a great deal of professionalism by providing unbiased advice and unparalleled service. If someone I know would be in a market for a mortgage, I would, without hesitation, recommend your name. "
Ms. K. E.
Coquitlam
"I have worked with Heidi for my clientfs real estate transaction. Through dealing with her, I found her to be a genuine, dedicated and extremely time sensitive. As a realtor, I have to make sure that my clients are well taken care of in terms of securing the best possible mortgage. Heidi worked diligently to guide my clients every step of the way throughout the process which allows me to concentrate in finding their dream home. I would certainly like to work with her again, because she really cares. "
Ms. Debbie Matsuura
Sutton Centre Realty
"Heidi answered all our questions and being very helpful throughout the entire process. On a scale of 1 to 10, I would rate a quality of her service is to be 10 and most definitely recommend her service to our friends, family members and colleagues. "
Ms. Nadine Kaspick
New Westminster
"Heidi Hamano has a drive to make every outcome a winning one for her clients. She completely oversaw each obstacle in my obtaining a mortgage, reassuring me that my investment was in good hands. I got the home I wanted, hassle and worry free because Heidi managed it for me. "
Audrie V.
Coquitlam
"It was a pleasure doing business with Heidi. When my clients and I needed her assistance she was always available and gave us good advice and information. She is dedicated and trustworthy person to deal with. Ifm definitely looking forward to working with her again. "
Yukie Lalonde HomeLife Benchmark Realty Walnut Grove
Langley
"Dear Heidi, you have exceeded our expatiations. We were able to get the mortgage that suited us best and we could not have done it without you. I would recommend your service without any hesitation. Sincerely "
Mr. & Mrs. Hamnett
Surrey
"Heidi has provided great service. She is totally reliable and punctual. Client oriented while providing very through information. She handled all my questions quickly and precisely giving me all the information I requested. Went over and above customer service levels, highly meeting my expectations. She is a pleasure to work with. I would definitely recommend her service to people whom I know. "
Patricia Birch
Vancouver
"Dear Heidi, Your attention to details and extensive knowledge were the biggest advantage for utilizing you service. You assessed our overall situation to determine the most suitable mortgages to accomplish a purchase of our home. You ability to translate industry jargons into simple terminology so that we could be well informed was a definitely plus. I would recommend your service to my family members, friends, and co-workers without any hesitation. "
Mr. SM and Mrs. SM
Burnaby
"When it comes to helping my clients buy or sell real estate, working out a budget and securing the financing is the first step to a successful transaction. In Vancouver's fast-paced marketplace, I need to know I am working with a highly experienced mortgage broker who can act fast while still providing the absolute best rate and terms for my clients' unique needs. As a key team player, Heidi Hamano has consistently risen to the challenge, providing honest, reliable service in record time. Her genuine concern for my clients' needs and her appreciation of time-sensitive transactions is a breath of fresh air. Heidi is always thorough, confirming all pertinent information from the start. She leaves nothing to chance and works hard to provide solutions, options and reassurance to my clients, especially nervous first-time buyers. Heidi's pleasant personality and extensive knowledge is an asset to anyone seeking professional mortgage and financial solutions. You are in good hands when you call Heidi! "
Emma Lisa Raffo RE/MAX Crest eraffo@remax.net
Vancouver
"Dear Heidi You have guided us through every step of the process by making yourself available anytime to answer our questions, providing extensive follow up and quick service. We are very grateful to have a mortgage specialist like you to secure our finance. We would definitely recommend your service to our families, friends and colleagues when they are in a market for mortgages. "
Mr. TN and Mrs. JN
Vancouver
"Dear Heidi Hamano, I wanted to write this letter to thank you and The Mortgage Group for all of the assistance that you have provided in searching our new commercial mortgage. Making the best decision often requires access to all available information. So I really appreciate the time you spent in exploring all of our financing alternatives, filtering them, and then presenting us with the best options for consideration. Success in business is about choosing the right people to work with and I would confidently recommend your service to anyone that is considering financing of any type. The next time I am looking for a mortgage, my first call will be to you. Warm regards, Toby Barazzuol President, Eclipse Awards International Inc. Selected by Business in Vancouver as one BC top 40 business people under 40 in 2005 "
Toby Barazzuol President of Eclipse Awards International Inc.
Vancouver
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